I have just purchased an ultralight 12kg genie mobility scooter ..I first went to Betty+ Bertie a few months ago looking to replace my scooter with one I could manage myself to get in and out of the car ..Aran explained that there was nothing suitable for me then but in the future they were expecting a lightweight to come in .. a few months later true to his word he phoned to say it had arrived .. I went online , like we all do and found it a few pound cheaper which they said they would price match . I prefer to shop locally so the price match was agreed . When I went to Betty + Bertie for my test drive and do the deal Aran checked out the company and found out that it was a scam, so had I brought online I would have been well and truely screwed I got a year free insurance as well as the warranty. Being an owner already of a mobility scooter I know all the ins and out but Vicky and Ruby were happy to take me through step by step all I can say to anyone reading my review and considering buying a scooter. Look no further This company and it’s employees are a refreshing change from the normal hard sell that you get from other mobility companies. Give them a try You won’t be disappointed. The only upset with my visit today was that I couldn’t take take the genie with me as my car was full up Can’t wait to start my adventures with BETTY. Yes that’s the name I’ll give Her Thanks to all the staff for all their help.
Since having a nasty fall during the Covid epidemic my mobility has become more of a day to day Challange. For months I'd struggled to get around using a walking stick, but that only made my mobility worse.
After a knowledging my mobility was not going to improve significantly I turned to the mobility scooter option.
The choice of scooter is huge and makes choosing the right model for your needs is difficult.
After lots of research I went for the Ren, it folds down and fits easily into the boot of my car.
Plenty of power for hills and Dispite it's size it's pretty comfortable.
I also purchased front and rear storage bags and a rainproof poncho.
Only negative aspect is no option to fit armrests and no reversing beeper.
Overall I'd recommend the Ren if your looking for a convenient folding car boot size scooter that offers good stability, power, mileage and comfort.
I received delivery of my Ren scooter on Thursday 15/02/24 and due to inclement weather haven’t been able to properly test it until today Monday 19/02/24 I must say I am very impressed with the scooter. I live in a community which is quite hilly and at 18 stone am very pleased with the Rens performance The only downside is I found the seat to be a little small and bit uncomfortable
David Thomas
Thank you for inventing the Ren 😠I haven't been outside on her yet, but I am looking forward to it. I did phone the other day as the basket that I had ordered was missing from the box delivered. Inside of the box was the Ren, the charger in the box, and the envelope with the paperwork. The strap, tool kit and key ring. The paperwork and videos are amazing, they go above and beyond my expectation. I thought that I would email to make sure that you had received my phone call, and that I had given you enough information to check on my order.
Great friendly company to deal with. I have now used my Ren and it suits my needs well. One of the main things is that it fits into the boot (I don't have a big car).
simple instructions with pleasant and knowledgeable staff - the ren was a great price as well
I have only just received the Ren today but took her straight out (she’s now called Daisy). I have fought against a mobility scooter for a long time as I’m only 50 but have had to admit I have lost my freedom due to my disability. But literally straight out of the box and she was ready to go and I have fallen in love. Shes very easy to unfold and fold and such a huge pleasure to ride. I have my freedom back and my sense of adventure. She folds up small and now lives happily in my small hallway and fits easily into my car and I’m able to lift her in myself, I will say she is heavy but still manageable if you have good upper body strength. I’m looking forward to taking her to London on the train to visit my daughter and go Christmas shopping with her. Betty & Bertie answered my questions and gave excellent customer service. I foresee Daisy and I having many adventures together. And as you will see from my pictures that will a little imagination you can make the Ren fit you and your life. For the first time in a very long time I’m planning tomorrow not what I will fill my hours with at home but where can I go tomorrow and what can I get up to.
fantastic ticks all the boxes sturdy comtible goes fast & best scooter I ever had in 15 yrs 😀 over the moon thank u ðŸ‘
fantastic ticks all the boxes sturdy comtible goes fast & best scooter I ever had in 15 yrs 😀 over the moon thank u ðŸ‘
fantastic ticks all the boxes sturdy comtible goes fast & best scooter I ever had in 15 yrs 😀 over the moon thank u ðŸ‘
Had my ren a few weeks now loverly scooter goes up hills with ease even with my 22stone on it battery seem to last well very pleased I bought it.
I bought the Ren scooter as I have MS and can't walk far. My first real test was our weekend at Centre Parcs and it was just fantastic. It fitted in my car boot perfectly. I whizzed round the park without holding people back to wait for me. My grandkids loved it. It was quick and comfortable to ride on plus it seemed to cope well with hills. Brilliant product and great delivery and customer service. THANKS
Had my Ren just over a week now and very impressed with it. I charged it up on the first day and have run it most days since to get some idea of distance on a charge. Well it's done 10 miles now and the battery gauge is down on 3 bars (out of 6) so I don't know how much further it will go. I must add that I have been up a few hills and against a headwind, and I am no lightweight at 17 stone, so actually I'm pleased with the range as I don't think I'll ever do 10 miles in one go, my backside couldn't take it.
I am well impressed with the way it folds and lifts in the car, and it's so easy to take out again. However, I have found that the battery on mine doesn't slide in as easily as the video says, it took a bit of jiggling to get it to sit in the holder, also, standing it up to wheel it like a shopping trolley is a brilliant idea, but I'm only 5'8" and yet when I grab the handle to pull it, the little stable wheels are on the ground before the back wheels meaning I have to stoop slightly to wheel it. I was also surprised that a key is not required to start it, but that's no problem, just an observation. All in all, it's a great little machine and well worth the money. I must add that it's my first scooter as I've only just begun to need one, well it does exactly what it says on the tin.
I bought a lupin two years ago best thing I have ever did since having an amputation. I wish I could have had it serviced as I have warn the brakes out and the battery does not hold its charge as well after two years taking the dog for walks.
Just upgraded to a Ren for the more powerful two motor and better brakes I am sure this new one will be even better.
So, the positives. It is so light I can now go out on my own, lifting it in and out of the car with ease. I have steps outside my house and I can, with a bit of thinking at the moment, get it out myself, meaning complete independence... Something I haven't had for over 10 years!
It's very simple to put up and down once you get the hang of it. I love to fact I can pull it up the stairs by its handle like a shopping trolley.
It's nippy and easy to turn too. So, I'm very adept on scooters, but this took me a bit to get used to since it has biker handles and breaks unlike anything I've used before, but a week or two later and I am so used to it now. I get looks and comments all the time about how fun it looks and where I got it from. I don't feel old and frumpy in it. Kids love the look of it and always want a go thinking it's a toy lol.
The turning circle is amazing. There's a ramp by me with an extremely tight turn onto the path that I can never make. But I can in this scooter. It's perfect for getting around tight shops like The Works which is notoriously difficult to navigate.
I used this at a festival in my first week and it's amazing on bumpy Fields and coped extremely well with tough ramps and going around fields.
The battery has a clever button to see how much charge is left on it and it charges really quickly and easily, it's so light. It's a little tricky for me to get out and you must lock it back in place so it doesn't fall out. Remember to take it out before shrinking the scooter for transport.
Few negative ish comments. The first is the seat width. I'm a large person, and this is built to take my weight, however, the seat is narrower than most kids wheelchairs at 30 cm wide. It's great for short rides around town and the shops but too firm for me to spend all day in. Even average mobility cushions are too wide at about 45cm to safely use or affix.
The height. It's very low to the ground. If you struggle with sitting on a dining chair you may struggle with Ren and Lupin. I feel low down when in a group of people on the high street. My knees also struggle to bend when seated on the Ren.
The brakes are good but not brilliant on a hill, even when locked on it can roll. I now use my feet on the ground when I stop on a hill.
Would I buy it again. Yes. Absolutely. All mobility aids have their adjustments to make. I think this company has excellent customer service. There was a dink in my brake handle on arrival and they sorted it out with no problem. Very quick very kind and polite.
Overall, I give my Ren 8 out of 10.
My previous scooter is a Rascal Liteway 3 and 8 for comparison.
I bought my monarch air 3 weeks ago and I am absolutely delighted with it. This is my 4th scooter. I have kept changing them because previously they have come short in what I want from them but this is such a joy, so versatile, easy to fold, nippy, safe, very, very light and generally does everything it says on the tin and it is FUN! Well done Mr Monarch.
Am delighted with my new scooter, my daughter has a small car, she had difficulty getting my wheelchair in, she can lift and fit this scooter in very easily, I am taking with me on holiday to Turkey next week ,thank you so much at nearly 90 I would not have been able to go, as I have problems walking,
I’ve always used a big scooter for safety but need to get one into my car. Chose the Axis because it is as safe as my big scooter and I can get it into my car boot (me and my wife can lift it together). Amazingly stable - not like any other folding scooter I’ve tried. Turns in very tight spaces as well. Definitely 5 stars.
This Axis scooter is remarkable. I’ve ridden several folding mobility scooters but this one stands out as by far the best. The main thing for me is how safe I feel on it. Because it has widely spaced wheels it is very, very stable compared with other folding scooters. But the real difference is the way it ‘pivots’ in the middle when steering. It is really clever and stops that feeling that the scooter is trying to ‘tip over’ when you turn sharp corners. This also means it is very easy to steer and fantastic in confined spaces like shops and cafes, because it turns on a sixpence! So I feel really safe, it’s 4-wheel-steering is amazing, it is so easy to fold, it’s comfortable and I love it!
Great scooter! Love it. Such clever steering and automatic brakes. Lots of choice but this is the best one in my opinion.
Great fast delivery easy to do
Great happy with the service
There are scooters out there claiming to be lightweight. They are not, but this one really is. I lift it in and out of the car with ease. Well worth the money
As expected does the job
Easy to use and carry with you