Great fast delivery easy to do

Great happy with the service

As expected does the job

Easy to use and carry with you

I love my Lupin scooter , I have mobility issues & this scooter helps me get around , I love that it is modern looking as someone that is young ish lol this scooter is the only scooter I will ever use , people constantly ask me where I got it I love it very much thank you

I got a lupin mobility scooter last week and it’s brilliant I’ve not been able to go shopping in a long time and now I can go shopping and out for walks with my husband and a visit to the seaside

fantastic ticks all the boxes sturdy comtible goes fast & best scooter I ever had in 15 yrs 😀 over the moon thank u 👍

I bought a lupin two years ago best thing I have ever did since having an amputation. I wish I could have had it serviced as I have warn the brakes out and the battery does not hold its charge as well after two years taking the dog for walks.
Just upgraded to a Ren for the more powerful two motor and better brakes I am sure this new one will be even better.

Had my Ren just over a week now and very impressed with it. I charged it up on the first day and have run it most days since to get some idea of distance on a charge. Well it's done 10 miles now and the battery gauge is down on 3 bars (out of 6) so I don't know how much further it will go. I must add that I have been up a few hills and against a headwind, and I am no lightweight at 17 stone, so actually I'm pleased with the range as I don't think I'll ever do 10 miles in one go, my backside couldn't take it.
I am well impressed with the way it folds and lifts in the car, and it's so easy to take out again. However, I have found that the battery on mine doesn't slide in as easily as the video says, it took a bit of jiggling to get it to sit in the holder, also, standing it up to wheel it like a shopping trolley is a brilliant idea, but I'm only 5'8" and yet when I grab the handle to pull it, the little stable wheels are on the ground before the back wheels meaning I have to stoop slightly to wheel it. I was also surprised that a key is not required to start it, but that's no problem, just an observation. All in all, it's a great little machine and well worth the money. I must add that it's my first scooter as I've only just begun to need one, well it does exactly what it says on the tin.

Great service I paid extra to get it fast and it was next day delivery perfect I am back up and running now and easy to do and also got a video email on how to do it xx

Had my ren a few weeks now loverly scooter goes up hills with ease even with my 22stone on it battery seem to last well very pleased I bought it.

Since having a nasty fall during the Covid epidemic my mobility has become more of a day to day Challange. For months I'd struggled to get around using a walking stick, but that only made my mobility worse.
After a knowledging my mobility was not going to improve significantly I turned to the mobility scooter option.
The choice of scooter is huge and makes choosing the right model for your needs is difficult.
After lots of research I went for the Ren, it folds down and fits easily into the boot of my car.
Plenty of power for hills and Dispite it's size it's pretty comfortable.
I also purchased front and rear storage bags and a rainproof poncho.
Only negative aspect is no option to fit armrests and no reversing beeper.
Overall I'd recommend the Ren if your looking for a convenient folding car boot size scooter that offers good stability, power, mileage and comfort.

I received delivery of my Ren scooter on Thursday 15/02/24 and due to inclement weather haven’t been able to properly test it until today Monday 19/02/24 I must say I am very impressed with the scooter. I live in a community which is quite hilly and at 18 stone am very pleased with the Rens performance The only downside is I found the seat to be a little small and bit uncomfortable
David Thomas

Thank you for inventing the Ren 😁 I haven't been outside on her yet, but I am looking forward to it. I did phone the other day as the basket that I had ordered was missing from the box delivered. Inside of the box was the Ren, the charger in the box, and the envelope with the paperwork. The strap, tool kit and key ring. The paperwork and videos are amazing, they go above and beyond my expectation. I thought that I would email to make sure that you had received my phone call, and that I had given you enough information to check on my order.

Helpfull on phone, it arrived within 2 days and was in the car and working within 2 hours, great service and a great bit of kit,

I ordered my Zinnie last year and the delivery was as promised and there was nothing to assemble and after charging I practiced for a while and then went down the road 🛣️ to the nearby park and went around the lake which I had never been able to do for years.
I went on holiday to Crete and both the airport and the plane were a cinch and throughout the holiday it was so useful.
Whilst away 1of battery failed to charge, on getting home I contacted Betty&Betty customer service who sent me a label to return it but the P/O refused to accept it as it had batteries in it , on getting home I contacted C/S again and again they were very helpful and ask me dispose of it and they set me a replacement next day .
As for the service I've experienced this has got to be the best firm I've dealt with for years and as for the motabilty scooter I went to the Motabilty show and tried many but this one I found to be the one I to overall the best .

Recently purchased 2 lupin scooters for husband and dad whom both have mobility issues. Since purchase we have all been out and about at the seafront promenade several times a week. It's lovely to see them enjoying and I can easily pack them both in the boot of the car and assemble in seconds. Fantastic definitely recommend

So, the positives. It is so light I can now go out on my own, lifting it in and out of the car with ease. I have steps outside my house and I can, with a bit of thinking at the moment, get it out myself, meaning complete independence... Something I haven't had for over 10 years!

It's very simple to put up and down once you get the hang of it. I love to fact I can pull it up the stairs by its handle like a shopping trolley.

It's nippy and easy to turn too. So, I'm very adept on scooters, but this took me a bit to get used to since it has biker handles and breaks unlike anything I've used before, but a week or two later and I am so used to it now. I get looks and comments all the time about how fun it looks and where I got it from. I don't feel old and frumpy in it. Kids love the look of it and always want a go thinking it's a toy lol.

The turning circle is amazing. There's a ramp by me with an extremely tight turn onto the path that I can never make. But I can in this scooter. It's perfect for getting around tight shops like The Works which is notoriously difficult to navigate.

I used this at a festival in my first week and it's amazing on bumpy Fields and coped extremely well with tough ramps and going around fields.

The battery has a clever button to see how much charge is left on it and it charges really quickly and easily, it's so light. It's a little tricky for me to get out and you must lock it back in place so it doesn't fall out. Remember to take it out before shrinking the scooter for transport.

Few negative ish comments. The first is the seat width. I'm a large person, and this is built to take my weight, however, the seat is narrower than most kids wheelchairs at 30 cm wide. It's great for short rides around town and the shops but too firm for me to spend all day in. Even average mobility cushions are too wide at about 45cm to safely use or affix.

The height. It's very low to the ground. If you struggle with sitting on a dining chair you may struggle with Ren and Lupin. I feel low down when in a group of people on the high street. My knees also struggle to bend when seated on the Ren.

The brakes are good but not brilliant on a hill, even when locked on it can roll. I now use my feet on the ground when I stop on a hill.

Would I buy it again. Yes. Absolutely. All mobility aids have their adjustments to make. I think this company has excellent customer service. There was a dink in my brake handle on arrival and they sorted it out with no problem. Very quick very kind and polite.

Overall, I give my Ren 8 out of 10.

My previous scooter is a Rascal Liteway 3 and 8 for comparison.

My lupin has travelled the world with me it's brilliant many people in Australia wanted to buy it!! Very easy to fold and unfold it's great for travelling

I bought the Ren scooter as I have MS and can't walk far. My first real test was our weekend at Centre Parcs and it was just fantastic. It fitted in my car boot perfectly. I whizzed round the park without holding people back to wait for me. My grandkids loved it. It was quick and comfortable to ride on plus it seemed to cope well with hills. Brilliant product and great delivery and customer service. THANKS

Our destination was Cape Town, South Africa where our Son and his family reside.

Departing from Heathrow where we left our car in the official Valet Parking at terminal 3, the Lupin was immediately put to use in transferring me from parking to check-in desk. From there to a lounge/departure gate we had booked an assistance wheelchair but we were given the choice of retaining the scooter for the whole time up to the departure gate where it would be taken from us and stowed in the aircraft hold. We took this option which proved very convenient.

On arrival at the departure gate we removed the flight-legal battery for hand-carrying as per the flight regulations and collapsed the scooter securing it with the velcro strap supplied. This enabled the ground crew to manoeuvre it like a suitcase with wheels.

On completion of the flight the scooter was awaiting us at the aircraft door where we quickly reconfigured it to enable me to use it immediately throughout the airport and up to our onward transport. The ease of collapsing the scooter for stowage and then re-configuring for use was a feature greatly appreciated by those having to carry out this task.

During our time in Cape Town and surrounding areas the Lupin performed brilliantly, coping with varying surfaces and many inclines that I would not necessarily have been as confident of attempting with other makes of disability scooters. Similarly the manoeuvrability in shopping malls and supermarkets etc was superb.

There did not appear to be as many disability scooters in South Africa as the UK and the Lupin drew a surprising amount of complementary remarks wherever we went.

Since returning from holiday, this has now been repeated in the UK with several requests for information as to where we obtained it. I was delighted to be able provide the relevant contact details.

In conclusion I would highly recommend this scooter to anyone needing to get from A to B with acceptable comfort and great practicality, particularly in respect of weight and ease of transportation.

simple instructions with pleasant and knowledgeable staff - the ren was a great price as well

Great friendly company to deal with. I have now used my Ren and it suits my needs well. One of the main things is that it fits into the boot (I don't have a big car).

I have only just received the Ren today but took her straight out (she’s now called Daisy). I have fought against a mobility scooter for a long time as I’m only 50 but have had to admit I have lost my freedom due to my disability. But literally straight out of the box and she was ready to go and I have fallen in love. Shes very easy to unfold and fold and such a huge pleasure to ride. I have my freedom back and my sense of adventure. She folds up small and now lives happily in my small hallway and fits easily into my car and I’m able to lift her in myself, I will say she is heavy but still manageable if you have good upper body strength. I’m looking forward to taking her to London on the train to visit my daughter and go Christmas shopping with her. Betty & Bertie answered my questions and gave excellent customer service. I foresee Daisy and I having many adventures together. And as you will see from my pictures that will a little imagination you can make the Ren fit you and your life. For the first time in a very long time I’m planning tomorrow not what I will fill my hours with at home but where can I go tomorrow and what can I get up to.

I purchased a Zinnie mobility scooter and taking it on holiday it was a god sent at the Airports and we were able to see and visit lots of great places which I certainly would not have done anything without the Zinnie.I had a slight problem and found a mobility shop they just tested the Scooter I was not getting the mileage they that found one of the batterys was faulty so I really had to keeps it charged.
I phoned Betty&Bertie Customer service they were very helpful they asked me to send back and they would a send me replacement and when I went to the post office they said Lithium batteries could not be sent I don't know why, I phoned the customer service and explained the situation to Which she said she would send me a replacement and I disposed of faulty battery at the council tip. The service that I received was so good if any of my friends needs a mobility scooters I would certainly recommend them , in Crete when I got the the battery tested they were impressed with the Zinnie and its working fine and it's certainly a blessing for for people with problems walking. I can't thank Betty& Bertie c/s