What Is It?
DPD Local is a third party courier company that offers a next working day delivery service to the UK Mainland. The Channel Islands, Northern Ireland and the Highlands and Islands of Scotland are a 2 working day service due to the extended logistics of parcels shipping to these locations.
All parcels sent on this service will have full tracking available from us to you and also a one hour delivery slot on your day of delivery by email or text between 08:00am and 10:00am on the day of delivery
What Do They Do?
DPD Local will deliver the scooter to your front door and take confirmation of delivery and due to covid instead of a signature they will take a photo of the parcel at your door for their records.
It is important that you are home when the delivery is taking place as they will not leave your parcel at your door without someone accepting the delivery. The DPD Local drivers are not responsible for taking the parcel inside of your home or unpackaging the mobility scooter from its packaging.
It is also important that there is a clear route to your door as obstructions may cause the drivers to leave the parcel further away from your doorway if they cannot get through.
Service: Next Working Day Delivery (FREE)
Areas: All UK Postcodes
(except those laid out in the T&Cs which are 2 working days)
Cost: FREE (Orders Over £50),
Cost: £6.99 (Orders Under £50)
We ship to all UK mainland addresses as well as Northern Ireland, The Channel Island and the Highlands and Islands of Scotland.
We offer a Next Working Day service for orders placed before 14:30pm
However, the following postcodes are only available on a 2 working day service:
terms & Conditions
Hi I am thrilled with my Lupin, and very impressed with the service, the speed in answering questions and delivering within24 hrs was exceptional. I feel I have my life back now I can get out and about, and look forward to the days ahead. Thank you....Edd
Hi, First let me thank you for the Fantastic service we have received, my scooter arrived in first class
condition and we can not get over the speed of it all, from phoning up to when it was delivered, again thank you so much, the scooter is fantastic and has given me back some independence i look forward to enjoying the days ahead.
I ordered the Zinnia Scooter which arrived exactly when promised in excellent condition. Unfortunately, for various personal reasons, it wasn't for me and I needed to send it back. The return process was simple and entirely facilitated by the company. This was followed by a full refund made within 24 hours and without any fuss. I cannot recommend Betty & Bertie highly enough for customer service. 5 Stars ! - David
They are a very helpful company and would recommend
Over the moon with my Zinnia. As promised on order gave guaranteed next day delivery 👍😃. Now I can go local shops when hip and knee really sore and weather not suitable on crutches. For me 5🌟 rating. Also my thanks Molly re your manner and information regarding my queeries when I ☎️'d prior on ordering. W.J.MacLean.
i am new to the disabled community, and searched various web sites, for a scooter. Bettie
&Berty where very helpful when contacted and explained all i needed to know, i am very happy with my LUPIN manual folding model and the customer service provided.
A very good auto scooter just what I have been looking for arrived in one day and was well packed.
Thank you very much. I am enjoying using the Lupin. Just a quick pic to show versatility of Lupin so compact and unobtrusive. Have had many positive comments - Kim
Very good and reliable firm to purchase a mobile scooter from. Of all the opportunities I’ve had this is one of the best firms I’ve ever done any business with I’ll give it five stars - James
I think my scooter is great, the customer service is excellent, the process of buying the scooter and delivery was very easy and quick delivery. I would recommend the company to anyone
Delivery was right on time. I am pleased with this compact scooter it was very easy to use and understand I think it has a style of its own. Thanks for the ride.
I am a disabled veteran who struggles to walk. I looked on the internet specifically for a lightweight 3 wheel scooter that would fit in the boot of my car. I wonted it to cover a certain distance has I go out all day pursuing my hobby which is photography.
What appealed to me was the battery for which the distance and speed suited me to the ground. pun not intended
I am pleased with my Lupin, which I use on buses and trains. I use my Sterling Sapphire for local use as I live in West Yorkshire and we have lots of hills. The Lupin is much easier to put in my V W Golf hatchback. It's a completely different technique riding the Lupin but very enjoyable.
There are no ends to where you can go with this scooter, it is very smart and compact meaning I can leave it in the boot of my car ready to go. I think the controls are very simple to use and the automatic folding is amazing!"
My first thought about my scooter was definitely how attractive it is! The red really stood out to me and I almost feel a little younger too. It's so easy to use and I've even named me scooter Jill and with the help of her, me and my husband are able to do so much more!