What Do They Do?

Provide flexible delivery options and times to suit the client’s personal circumstance

Delivery, set-up and install of the new product within the comfort of the client’s home

Fully demonstrate the product so client is familiar with the full range of functions and are comfortable using

Provide the client with a completed hand-over sheet and product manual for their reference

Remove any old appliance or furniture from the home and dispose of in the correct manner

Coverage

Healthcare Distribution provides a Nationwide coverage with directly employed engineers who are covering the majority of the country every week.

HDD normally advise delivery with 5-7 working days however this is purely to manage expectations. 83% of their deliveries are completed within 3 working days and 92% within 4 days.

These figures are all from receipt of the product at our warehouse on Gomersal, West Yorkshire.

Pricing

Service: White Glove Delivery and Engineering Support (£99)

Areas: All UK Postcodes (except those laid out below)

Cost: £99.00

Delivery Time: 5 - 7 Working Days

Service: White Glove Delivery and Engineering Support (£149)

Areas: KW, SA, PH30 39, TR

Cost: £149.00

Delivery Time: 5 - 7 Working Days

ABOUT THEM

"Based in the Heart of West Yorkshire, Healthcare Distribution Direct (HDD) provides a nationwide, specialised healthcare delivery & installation service for suppliers of mobility equipment direct to consumers. HDD specialise in the safe and efficient delivery, expert installation, demonstration, and handover by qualified engineers of all types of healthcare and mobility products. Operating our own fleet of long wheelbase and Luton vans, driven by qualified healthcare engineers ensures a professional and efficient service every time.

Via our nationwide fleet of expert and friendly healthcare trained engineers, we not only deliver the mobility scooter to your end customer but also demonstrate the product and provide helpful hints and insight on their care to prolong the products lifespan during a complete handover process providing you with a complete turnkey solution to your mobility scooter logistics that leaves your customers delighted.

We understand the freedom a mobility scooter gives your clients and our team of dedicated customer support agents and expert delivery engineers work to ensure your customer receives their new scooter when expected. Our engineers will set the scooter up to ensure it’s ready to ride before giving your customer an expert demonstration and showcase of their new scooter to ensure they’re ready to go and regain their freedom. Our goal is to ensure your customer is completely happy with the delivery process from start to finish.