I purchased one of these scooters which good expectations. Within 5 weeks the drive stopped working afier just over 2 miles on the odometer. I was asked to take the unit to anoyjer mobility outlet near me to find out what the issue was. The failure was in the transaxle.. What is most dissasppointting is that I has to pay return carriage for a unit that is "not fit for purpose". I was even told the supplier would inspect the unit to make sure there was no meglective use. To say I am not happy is an understatement. I will post further when/if I get a satisfactiry outcome.
I purchased the Zinnia Autofold Scooter and the Atlas4 Hoist along with other items. From Betty and Bertie. I must say what a wonderful company this is.
The Staff are so helpful and friendly and nothing is to much trouble. I certainly recommend
any one thinking of buying a mobility scooter to look at Betty
and Bertie.com in Reigate Surrey
I ordered the Zinnia Scooter which arrived exactly when promised in excellent condition. Unfortunately, for various personal reasons, it wasn't for me and I needed to send it back. The return process was simple and entirely facilitated by the company. This was followed by a full refund made within 24 hours and without any fuss. I cannot recommend Betty & Bertie highly enough for customer service. 5 Stars ! - David
They are a very helpful company and would recommend
Over the moon with my Zinnia. As promised on order gave guaranteed next day delivery 👍😃. Now I can go local shops when hip and knee really sore and weather not suitable on crutches. For me 5🌟 rating. Also my thanks Molly re your manner and information regarding my queeries when I ☎️'d prior on ordering. W.J.MacLean.