I received delivery of my Ren scooter on Thursday 15/02/24 and due to inclement weather haven’t been able to properly test it until today Monday 19/02/24 I must say I am very impressed with the scooter. I live in a community which is quite hilly and at 18 stone am very pleased with the Rens performance The only downside is I found the seat to be a little small and bit uncomfortable
Thank you for inventing the Ren 😁 I haven't been outside on her yet, but I am looking forward to it. I did phone the other day as the basket that I had ordered was missing from the box delivered. Inside of the box was the Ren, the charger in the box, and the envelope with the paperwork. The strap, tool kit and key ring. The paperwork and videos are amazing, they go above and beyond my expectation. I thought that I would email to make sure that you had received my phone call, and that I had given you enough information to check on my order.
So, the positives. It is so light I can now go out on my own, lifting it in and out of the car with ease. I have steps outside my house and I can, with a bit of thinking at the moment, get it out myself, meaning complete independence... Something I haven't had for over 10 years!
It's very simple to put up and down once you get the hang of it. I love to fact I can pull it up the stairs by its handle like a shopping trolley.
It's nippy and easy to turn too. So, I'm very adept on scooters, but this took me a bit to get used to since it has biker handles and breaks unlike anything I've used before, but a week or two later and I am so used to it now. I get looks and comments all the time about how fun it looks and where I got it from. I don't feel old and frumpy in it. Kids love the look of it and always want a go thinking it's a toy lol.
The turning circle is amazing. There's a ramp by me with an extremely tight turn onto the path that I can never make. But I can in this scooter. It's perfect for getting around tight shops like The Works which is notoriously difficult to navigate.
I used this at a festival in my first week and it's amazing on bumpy Fields and coped extremely well with tough ramps and going around fields.
The battery has a clever button to see how much charge is left on it and it charges really quickly and easily, it's so light. It's a little tricky for me to get out and you must lock it back in place so it doesn't fall out. Remember to take it out before shrinking the scooter for transport.
Few negative ish comments. The first is the seat width. I'm a large person, and this is built to take my weight, however, the seat is narrower than most kids wheelchairs at 30 cm wide. It's great for short rides around town and the shops but too firm for me to spend all day in. Even average mobility cushions are too wide at about 45cm to safely use or affix.
The height. It's very low to the ground. If you struggle with sitting on a dining chair you may struggle with Ren and Lupin. I feel low down when in a group of people on the high street. My knees also struggle to bend when seated on the Ren.
The brakes are good but not brilliant on a hill, even when locked on it can roll. I now use my feet on the ground when I stop on a hill.
Would I buy it again. Yes. Absolutely. All mobility aids have their adjustments to make. I think this company has excellent customer service. There was a dink in my brake handle on arrival and they sorted it out with no problem. Very quick very kind and polite.
Overall, I give my Ren 8 out of 10.
My previous scooter is a Rascal Liteway 3 and 8 for comparison.
Wow! Your 5-star review made our day! We're overjoyed to hear that you had such a wonderful experience with us. Our team works tirelessly to ensure every customer leaves with a smile, and your feedback reinforces their hard work and dedication. Thank you for your kind words and for choosing us. We can't wait to have the opportunity to serve you again in the future!
I bought the Ren scooter as I have MS and can't walk far. My first real test was our weekend at Centre Parcs and it was just fantastic. It fitted in my car boot perfectly. I whizzed round the park without holding people back to wait for me. My grandkids loved it. It was quick and comfortable to ride on plus it seemed to cope well with hills. Brilliant product and great delivery and customer service. THANKS
Thank you for your feedback! This was so lovely to hear as its what we built our brand for. Do stay in touch with us!
simple instructions with pleasant and knowledgeable staff - the ren was a great price as well