Hi I am thrilled with my Lupin, and very impressed with the service, the speed in answering questions and delivering within24 hrs was exceptional. I feel I have my life back now I can get out and about, and look forward to the days ahead. Thank you....Edd
Hi, First let me thank you for the Fantastic service we have received, my scooter arrived in first class
condition and we can not get over the speed of it all, from phoning up to when it was delivered, again thank you so much, the scooter is fantastic and has given me back some independence i look forward to enjoying the days ahead.
Ordered the Lupin scooter which arrived, beautifully packed, within 25 hours! Amazing service.
The scooter was lovely however we live in a lower ground floor apartment approached over 16 stairs and found that we were unable to lift and carry the Lupin over that distance. Sadly, I had to return it and have heard, within a few hours of it arriving 'back at base' that my full refund has been made.
This Company is amazing to deal with, the product was second-to-none and my big regret is that I was unable to keep it. Our fault, I guess, for not experimenting with a 21 kg weight up the 16 stairs.
I know I can fully recommend both the product and the Company and wish them well in future sales and service. GF
i am new to the disabled community, and searched various web sites, for a scooter. Bettie
&Berty where very helpful when contacted and explained all i needed to know, i am very happy with my LUPIN manual folding model and the customer service provided.
We have been looking for a multipurpose scooter for some time & are delighted to have found the LUPIN. It is everything we need & more! There are no agents in N. Ireland however,BETTY & BERTIE offered free delivery & if not satisfied, free return !! What more could you want!
We had one small issue with the battery but this was speedily resolved. We now have a scooter that can be used on varying surfaces,with 3 power modes,excellent brakes, comfortable seating,luggage storage & best of all, large 10" wheels. The best scooter we have seen.