Hear from our Customers
Frequently Asked Questions
The Betty & Bertie Noir weighs 26.5kg in total.
The Betty & Bertie Noir can carry up to 125kg/275.58lbs/19.6st offering plenty of capacity for most users.
The Betty & Bertie Noir can reach a top speed of 6km/h (4mph), which is perfect for safe and comfortable travel on most pavements.
Yes, the Betty & Bertie Noir is well-suited to everyday spaces around the home and in shops. It’s designed to be easy to handle through doorways, around furniture, and in most indoor environments.
Yes, the Betty & Bertie Noir requires a key to operate.
There are two batteries, which are conveniently located in the footrest, so they are easy to access when needed.
Each Betty & Bertie Noir battery takes up to 4 hours to fully charge. Once fully charged, you can leave it connected for an additional 1–2 hours to help optimise performance (this is known as float charging). To maintain long-term battery health, please avoid charging for more than 24 hours.
We do not recommend leaving any battery charging overnight unsupervised, even though our batteries are among the most reliable and safest on the market.
Yes, you can charge the battery while it is still in the scooter using the charging port located at the top of the steering column. Alternatively, the battery can be removed and charged separately.
When using just one of the two batteries, the Noir will still operate normally; however, its range will be reduced by approximately half. For optimal performance and full range, we recommend using both batteries.
Under normal, flat, dry conditions, your Betty & Bertie Noir can travel up to 15km (9 miles) on a full charge. Keep in mind that factors like terrain and weather can affect the range.
No, the Betty & Bertie Noir is classified as a Class 2 mobility device (pavement scooter), so it doesn't require DVLA registration (it is NOT allowed to be driven on roads).
The Betty & Bertie Noir features a magnetic braking system linked to the throttle. As you release the throttle, the brake is gradually engaged, giving you smooth and controlled stops.
You can also release the magnetic brake if you need to freewheel at any time.
Yes, the Betty & Bertie Noir is designed for stability and confidence. Its heavier wheelbase provides a planted, steady feel when turning, helping to maintain balance and stability.
The handlebars are height-adjustable, so you can set them to a comfortable position that suits you.
The seat is fixed in an optimised position, carefully designed to provide a comfortable and balanced riding experience.
No, the Betty & Bertie Noir features solid tyres, so there’s no need to worry about punctures or inflation.
Yes, the Betty & Bertie Noir and its battery are fully airline-compliant! Just be sure to check with your airline before travelling, as each airline may have specific guidelines for mobility devices and requirements for travelling.
No, the Betty & Bertie Bloom is specifically designed to work with solid, no-pump tyres to ensure low maintenance, maximum stability, and hassle-free use.




