Hear from our Happy Customers

BettyandBertie is an excellent company to do business with. The Staff are so professional, Helpful and Friendly, nothing is too much trouble for them. I have. Just bought the Zinnia auto-folding Scooter and delivery was spot on with day & time. I have dealt with many mobility Scooter companies but find Betty and Bertie the TOPS. Thank you to all the Staff. x.

Joyce Woodman

Service from start to finish was excellent. My wife is very pleased with her Zinnia. When folded it's extremely compact and whilst heavy to lift it is achievable into our MPV. It copes very well with pavement travel and has plenty of torque for moderate inclines.

Bill Hambelton

Very pleased with my Zinnia scooter. Easy to use and very comfortable. All the members of staff were very helpful and friendly. Nothing was too much trouble. Would highly recommend this company.

Janet Ferrier

Discover Freedom with the Zinnia X Mobility Scooter

Frequently Asked Questions

The Zinnia X is equipped with solid PU (polyurethane) tyres. These tyres are durable, puncture-proof, and designed to provide a smooth and stable ride without the maintenance requirements of traditional air-filled tyres.

No, you cannot fold the scooter manually. The seat needs to be folded manually, but the scooter itself features an automatic folding mechanism.

This can be activated either with the key fob remote or by pressing a button on the mobility scooter, providing convenience and ease of use.

Yes, the armrests are detachable. You have the option to remove them if you do not wish to use them, allowing for greater flexibility and comfort based on your personal preferences.

Yes, you can charge the batteries while they are inside the scooter.

The charger comes with an adaptor lead that allows you to charge the batteries either together when they are in the scooter or individually if you remove them.

This provides flexibility in how you choose to charge your scooter's batteries

Yes, the Zinnia X can be pulled along slightly. The best way to do this is by using the front tiller for guidance.

However, be careful not to lift the scooter using the tiller, as this can cause damage. Instead, gently pull the scooter along to move it short distances.

Yes, you can still operate the scooter even if you have limited mobility in your right hand. The Zinnia X features a wig-wag handle, which allows you to control the scooter using either hand.

By pushing the handle away from you or pulling it towards you, you can drive forward or reverse, making it accessible for users with varying levels of hand mobility.

Need Help?

Give us a call!

0800 999 6606
or email us at info@bettyandbertie.com

Opening Hours: Monday - Friday: 09:00 - 17:00

Call us!

Customer Reviews

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Peter Katzky
Absolutely Amazing

I ordered my Zinnie last year and the delivery was as promised and there was nothing to assemble and after charging I practiced for a while and then went down the road 🛣️ to the nearby park and went around the lake which I had never been able to do for years.

I went on holiday to Crete and both the airport and the plane were a cinch and throughout the holiday it was so useful.

Whilst away 1of battery failed to charge, on getting home I contacted Betty&Betty customer service who sent me a label to return it but the P/O refused to accept it as it had batteries in it , on getting home I contacted C/S again and again they were very helpful and ask me dispose of it and they set me a replacement next day .

As for the service I've experienced this has got to be the best firm I've dealt with for years and as for the motabilty scooter I went to the Motabilty show and tried many but this one I found to be the one I to overall the best .

J
Joyce Woodman
Wonderful

I purchased the Zinnia Autofold Scooter and the Atlas4 Hoist along with other items. From Betty and Bertie. I must say what a wonderful company this is.

The Staff are so helpful and friendly and nothing is to much trouble. I certainly recommend

any one thinking of buying a mobility scooter to look at Betty

and Bertie.com in Reigate Surrey

D
David Lloyd
Excellent Service

I ordered the Zinnia Scooter which arrived exactly when promised in excellent condition. Unfortunately, for various personal reasons, it wasn't for me and I needed to send it back. The return process was simple and entirely facilitated by the company. This was followed by a full refund made within 24 hours and without any fuss. I cannot recommend Betty & Bertie highly enough for customer service. 5 Stars ! - David

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Paul Mastrandreas
Superb

They are a very helpful company and would recommend

W
William Maclean
Over the Moon

Over the moon with my Zinnia. As promised on order gave guaranteed next day delivery 👍😃. Now I can go local shops when hip and knee really sore and weather not suitable on crutches. For me 5🌟 rating. Also my thanks Molly re your manner and information regarding my queeries when I ☎️'d prior on ordering. W.J.MacLean.