To purchase a mobility scooter free of VAT you need to declare that you are 'chronically sick or disabled' and that the goods or services are for your own personal or domestic use. This is a self-certification system – we do not require proof of your impairment.
A person is 'chronically sick or disabled' if he or she is a person with either:
a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities or
a condition which the medical profession treats as a chronic sickness.
It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
If you are unsure, you should seek guidance from your GP or other medical professional
You can find out more from the Helpsheets on the GOV.UK website, by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073 or by calling our advice line on 0800 999 6606
Call our Customer Advisor team on 0800 999 6606 if you have any other questions about VAT Exemption
Please select if you are eligible for VAT Relief
A spare battery for Lupin, the easy folding mobility scooter.
Having a spare battery with you on your travels is ideal when you want to take your mobility scooter that extra distance, lengthening the range of Lupin from up to 24 km to 48 km in a single trip.
Weighing only 2kg, it can be easily taken with you anywhere. It can be stored in your car, your bag, or on the scooter, giving you peace of mind that you'll always have the charge you need.
36V10AH high performance lithium battery.
The product uses a AC100-240V/2A charger.
*This is not an air-safe battery - please check the requirements with your airline before flying
If you are planning to take your mobility scooter on an aeroplane, we sell airsafe batteries: Lupin Airsafe Battery.
All mobility scooters come with free shipping and if placed before 2:30pm Monday - Friday.
After payment verification, our dedicated team quickly processes your order, typically within 1-2 business days. For large parcels such as mobility scooters and car hoists, we entrust the shipment to FedEx, a trusted carrier known for their reliable service. You can expect your package to be delivered within 1-3 business days from the date of shipment and this will need to be signed for.