Scooter has arrived and it's brilliant.... Delivery driver was really good and helpful... Thank you
Very impressed with the service I have received so far, staff very friendly and service is very quick. The Astra Scooter arrived very quickly and at the time stated, driver very friendly and actually put the scooter indoors for me. Followed the easy instructions and set it up within minutes took it for a tour round the house all worked fine. Followed this up a few days later (when the rain finally stopped) and took it for a long run and everything went well. I was originally worried because of my height and weight (6' 2" and 15 Stone) but everything was fine and comfortable. Next journey was shopping in Bluewater with my wife and granddaughter all day long (yawn). Next month I have to go to Malta so I am now confident that the scooter will cope with the journey.
The website has all the insurance and warranty polices on it. Videos of owners and staff demonstrating the scooters. Zoom calls where I was able to Show Aran the step and tight corners into my front room Ask all the questions I needed to ask Take the time I needed to understand how my scooter would work. Being made to feel important and valuable. Aran took the time to understand me and my situation rather than pushing a sale on me. Phone accessibility. I rang to say Betsy was "slithering." Aran understood me and took the time to explain how Betsy was designed to be flexible over bumps. Honesty and transparency When I said I couldn't store Betsy's box, Aran explained that there was a £50 cost for a new box should I need to return her. My Betsy I can buy myself bread and milk. I can meet friends for coffee I can go paddling I can access all parts of town including the woods and lake and town activities such as the features and festivals. She is very stable and even on the steepest camber, there is no sense of tipping. Watch for wheelies if you take bumps too fast! May you be as blessed and free as I am. Thank you so very much Betty and Bertie. Betsy rocks!
I love the colour of the black and orange combination, the brightness of them is very attractive. I think the opening with the touch of a button is brilliant and the controls are very efficient which helps my arthritis.
I loved the way the scooter unfolded with a cickof a button and it now makes my life so much easier espectialy when I go to the garden centre with my daughter. I've had a few people stop and ask me about it in town and now I feel like a celebrity, I will defintely be spreading the word around!