I ordered my Zinnie last year and the delivery was as promised and there was nothing to assemble and after charging I practiced for a while and then went down the road 🛣️ to the nearby park and went around the lake which I had never been able to do for years.
I went on holiday to Crete and both the airport and the plane were a cinch and throughout the holiday it was so useful.
Whilst away 1of battery failed to charge, on getting home I contacted Betty&Betty customer service who sent me a label to return it but the P/O refused to accept it as it had batteries in it , on getting home I contacted C/S again and again they were very helpful and ask me dispose of it and they set me a replacement next day .
As for the service I've experienced this has got to be the best firm I've dealt with for years and as for the motabilty scooter I went to the Motabilty show and tried many but this one I found to be the one I to overall the best .
I purchased the Zinnia Autofold Scooter and the Atlas4 Hoist along with other items. From Betty and Bertie. I must say what a wonderful company this is.
The Staff are so helpful and friendly and nothing is to much trouble. I certainly recommend
any one thinking of buying a mobility scooter to look at Betty
and Bertie.com in Reigate Surrey
I ordered the Zinnia Scooter which arrived exactly when promised in excellent condition. Unfortunately, for various personal reasons, it wasn't for me and I needed to send it back. The return process was simple and entirely facilitated by the company. This was followed by a full refund made within 24 hours and without any fuss. I cannot recommend Betty & Bertie highly enough for customer service. 5 Stars ! - David
They are a very helpful company and would recommend
Over the moon with my Zinnia. As promised on order gave guaranteed next day delivery 👍😃. Now I can go local shops when hip and knee really sore and weather not suitable on crutches. For me 5🌟 rating. Also my thanks Molly re your manner and information regarding my queeries when I ☎️'d prior on ordering. W.J.MacLean.